The Fragrance Shop — Sales Assistant – The Fragrance Shop

Applications closing date: 31/12/2022

  • Part time, 6 hour position

Established in 1994, The Fragrance Shop is known for its passionate and innovative nature within the fragrance industry, and we are the UK’s largest, independent fragrance retailer. Our aim is to create mainstream and luxury fragrance, which is affordable and accessible for all, and we showcase over 130 luxury Fragrance brands in our stores 200+ nationwide and online The Fragrance Shop are on the lookout for a passionate and ambitious Sales Consultant to join our company. Role Overview The Fragrance Shop are on the lookout for an enthusiastic, motivated and reliable Sales Consultant to join our team.

We are extremely passionate about our products and ensuring our customers receive the highest level of customer service. Our employees are trained to offer the very best expertise and knowledge within the fragrance industry. So, if you feel you are passionate about fragrance and thrive in a busy environment then this could be the perfect role for you.

Key Responsibilities:

  • Providing an outstanding customer service • Effectively matching the correct fragrance to the customer’s needs • Keeping up to date with product knowledge, new fragrances and creative ideas • Introducing a range of add ons • Maintaining cleanliness of the store • Recover and replenish stock, so items are available to sell • Processing transactions at the till point • Inspiring our customers with spraying fragrances and providing demonstrations Required Experience • Educated to GCSE level or equivalent.
  • Previous experience in sales/retail would be an advantage but not essential.
  • Strong team working skills
  • Flexibility to include evenings and weekends.

Required Skills:

  • Customer service focused • Adaptable with a ‘can do’ attitude • Strong communicational and interpersonal skills Package Details • Competitive rate of pay • Merchandise discount • Exciting store incentives • Training and development programmes • Progression pathways

Please apply in store with your CV and availability or send direct to 027.scarborough@tfsstores.com and reference the Sales Assistant position you are applying for.

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The Fragrance Shop – Keyholder Applications closing date: 31/12/2023

Job description

We are looking for a 12 hour keyholder at The Fragrance Shop, Must be 18+.

Responsibilities/ Objectives:

  • When dealing with customers, maintain a professional, friendly and enthusiastic manner at all times.
  • Opening and closing of the shop.
  • Cash handling
  • Working with deliveries
  • Present and display product correctly making full use of all equipment and point of sale materials provided, following guidelines.
  • Become familiar with The Fragrance Shop’s products to ensure that the correct product information is given to the customer.
  • Ensure all stock is correctly coded, priced with correct point of sale etc.
  • Carry out all procedures to a high standard including till operation, deliveries, soiled and damaged goods etc.
  • Ensure all security procedures are adhered to at all times and respond actively to any breach thereof.
  • Ensure feedback of relevant information is passed on to the Store Manager, including lost sales.
  • After achieving a recognised level of competency in any aspect of the job, train other sales consultants.
  • Ensure that the store is tidy and presentable and conforms with the highest standards of hygiene, cleanliness and health and safety, with particular emphasis to the sales floor.
  • Continue to develop self and role by studying relevant training materials and store information.
  • Carry out any other reasonable tasks as requested by the Store Manager / Assistant Manager, maintaining a co-operative and flexible attitude at all times.

The above is a broad definition of the job responsibilities. It does not take into account of every aspect of the job because of the areas of flexibility, which the job holder may be required to perform.

Job Types: Part-time, Permanent

Part-time hours: 12 per week

Benefits:

  • Employee discount
  • On-site parking
  • Store discount

Schedule:

  • Day shift
  • Holidays
  • Weekend availability

Ability to commute/relocate:

  • The Brunswick Centre, YO11 1UE: reliably commute or plan to relocate before starting work (required)

Please send CV direct to 027.scarborough@tfsstores.com

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