The Fragrance Shop — Store Manager – The Fragrance Shop

Applications closing date: 31/12/2022

Full Job Description

Responsible for running the Store and manage the store by providing excellent customer service whilst ensuring sales are maximised at every opportunity and establishing efficient methods of operation. This position is hands-on and will play a pivotal part in staff training and development. Responsibilities: * Manage a team of consultants by training, coaching, delegating and empowering them to provide excellent customer service * Take a lead role in resolving customer questions and queries * Following guidelines, ensure that all products are presented/displayed to their best advantage * Ensure that all products are correctly coded, priced and accurate POS is used * Actively promote the company and role in the local marketplace * Continue to develop self and role by studying relevant training materials and store information

Skills/Experience/Knowledge needed:

* A minimum of one-year experience within a Supervisor/Management capacity * Educated to GCSE level or equivalent * Excellent time management skills * Strong verbal and written communication skills * IT skills, Microsoft Outlook, Word and Excel Required Skills: * Customer service focused * Adaptable with a ‘can do’ attitude * Strong communication and interpersonal skills Benefits * Competitive Salary * Merchandise discount * Exciting store incentives * Industry leading training and development programmes

Job Types: Full-time, Permanent – 40 hours

Salary: £20,000.00-£21,000.00 per year

Additional pay:

  • Bonus scheme

Benefits:

  • Company events

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Scarborough, YO11 1UE: reliably commute or plan to relocate before starting work (required)

Please apply either in store with your CV or direct on Indeed here: https://indeedhi.re/3o3e8de

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Other Job Vacancies

Sales Assistant – The Fragrance Shop Applications closing date: 31/12/2022
  • Part time, 6 hour position

Established in 1994, The Fragrance Shop is known for its passionate and innovative nature within the fragrance industry, and we are the UK’s largest, independent fragrance retailer. Our aim is to create mainstream and luxury fragrance, which is affordable and accessible for all, and we showcase over 130 luxury Fragrance brands in our stores 200+ nationwide and online The Fragrance Shop are on the lookout for a passionate and ambitious Sales Consultant to join our company. Role Overview The Fragrance Shop are on the lookout for an enthusiastic, motivated and reliable Sales Consultant to join our team.

We are extremely passionate about our products and ensuring our customers receive the highest level of customer service. Our employees are trained to offer the very best expertise and knowledge within the fragrance industry. So, if you feel you are passionate about fragrance and thrive in a busy environment then this could be the perfect role for you.

Key Responsibilities:

  • Providing an outstanding customer service • Effectively matching the correct fragrance to the customer’s needs • Keeping up to date with product knowledge, new fragrances and creative ideas • Introducing a range of add ons • Maintaining cleanliness of the store • Recover and replenish stock, so items are available to sell • Processing transactions at the till point • Inspiring our customers with spraying fragrances and providing demonstrations Required Experience • Educated to GCSE level or equivalent.
  • Previous experience in sales/retail would be an advantage but not essential.
  • Strong team working skills
  • Flexibility to include evenings and weekends.

Required Skills:

  • Customer service focused • Adaptable with a ‘can do’ attitude • Strong communicational and interpersonal skills Package Details • Competitive rate of pay • Merchandise discount • Exciting store incentives • Training and development programmes • Progression pathways

Please apply in store with your CV and availability or send direct to 027.scarborough@tfsstores.com and reference the Sales Assistant position you are applying for.

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