— Sales Adviser
Sales Adviser / Retail Advisor
Location: Scarborough
Contract: Permanent Part time
Salary: £5.90 – £7.83
Closing Date: Friday 12 April 2019
Are you passionate about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends?
Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand?
If so, then we want YOU!
KEY DUTIES:
Optimise sales and individual customer purchases
Engage the customer by delivering a first class customer service
Operate till and handle financial transactions
Replenish stock with our fantastic products and specialist brands
Assist with deliveries and stock handling on a regular basis – we are busy!
Undertake cleaning and housekeeping duties
Ensure compliance with all company procedures
Take responsibility for personal development and actively seek opportunities for improvement
Responsible for Health and Safety
WHAT DO WE NEED FROM OUR EMPLOYEES?
A warm, friendly and engaging personality is essential.
To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
A proven ability to work well within a team and to use own initiative.
Ability to adapt to frequent change and a high pressure environment – you will need to work hard and smart.
Experience in a customer service role with face-to-face customer contact is highly desirable.
Experience in a retail environment with a quality brand is desirable but not essential.
Knowledge and understanding of High Street fashion.
This role is contracted to 12 hours per week but there is an expectation to work more hours and flexibly during peak trading periods
BENEFITS:
50% Staff Discount, Bonus Scheme, Group Life Insurance, Pension, 5.6 weeks Annual Leave
Pay Rates: Under 18: £5.90 Over 18: £7.38 25 and over: £7.83
Because of the changing nature of our business your job description will inevitably change. You will, from time to time, be required to undertake other activities of a similar nature that fall within your capabilities as directed by management.
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Job description
We are looking for a 12 hour keyholder at The Fragrance Shop, Must be 18+.
Responsibilities/ Objectives:
- When dealing with customers, maintain a professional, friendly and enthusiastic manner at all times.
- Opening and closing of the shop.
- Cash handling
- Working with deliveries
- Present and display product correctly making full use of all equipment and point of sale materials provided, following guidelines.
- Become familiar with The Fragrance Shop’s products to ensure that the correct product information is given to the customer.
- Ensure all stock is correctly coded, priced with correct point of sale etc.
- Carry out all procedures to a high standard including till operation, deliveries, soiled and damaged goods etc.
- Ensure all security procedures are adhered to at all times and respond actively to any breach thereof.
- Ensure feedback of relevant information is passed on to the Store Manager, including lost sales.
- After achieving a recognised level of competency in any aspect of the job, train other sales consultants.
- Ensure that the store is tidy and presentable and conforms with the highest standards of hygiene, cleanliness and health and safety, with particular emphasis to the sales floor.
- Continue to develop self and role by studying relevant training materials and store information.
- Carry out any other reasonable tasks as requested by the Store Manager / Assistant Manager, maintaining a co-operative and flexible attitude at all times.
The above is a broad definition of the job responsibilities. It does not take into account of every aspect of the job because of the areas of flexibility, which the job holder may be required to perform.
Job Types: Part-time, Permanent
Part-time hours: 12 per week
Benefits:
- Employee discount
- On-site parking
- Store discount
Schedule:
- Day shift
- Holidays
- Weekend availability
Ability to commute/relocate:
- The Brunswick Centre, YO11 1UE: reliably commute or plan to relocate before starting work (required)
Please send CV direct to 027.scarborough@tfsstores.com
View JobO2 are currently looking to expand their team and have a full time position available for a sales advisor.
If you have great people skills and can offer great customer service, then they want to hear from you.
The basic pay is £11 per hour plus commission and a great staff benefit package.
If you would like to apply please send your CV to jobs@talk-direct.com
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