The Fragrance Shop — Assistant Manager

Applications closing date: 31/08/2018

We have an Assistant Managers vacancy come up at The Fragrance shop in Scarborough. The vacancy is for a 24-hour contract. You need to be 100% flexible and be able to work weekdays and weekends and work more hours in peak trading times.

A Snapshot of the Role:

Reporting to the Store Manager, the main objectives of the Assistant Manager is to exceed sales growth and taking accountability for coaching, leading and motivating a team of sales consultants. You will also be responsible for ensuring an outstanding customer service is provided, and to ensure the store is commercially presented at all times. The role additionally includes maintaining operational procedures for a smooth running of the store.

Reporting to: Store Manager

Key Responsibilities:

Ownership of running the store and to deputise the Store Manager.
Develop plans and local initiatives to improve the store’s performance and contribution to the overall company results.
Manage a team of consultants through training, coaching, delegating and empowering them to provide excellent customer service in a welcoming environment.
Take a lead role in resolving complex customer queries.
Encourage training opportunities with employees to promote employee progression
Ensure that all products are presented and displayed to their best advantage, following guidelines.
Actively promote the company and the store in the local shopping centre.
Ensure that all products are correctly coded, priced and processed through the till correctly.
Ability and eagerness to learn by studying relevant training materials, and to share expertise.
Carry out any reasonable tasks as requested by Store Manager, Cluster Manager or Regional Manager.

Perks of the Job:

Competitive rate of pay
Merchandise discount
Exciting store incentives
Training and development programmes
Progression pathways

If you are interested, please send your CV to


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The Fragrance Shop – Keyholder Applications closing date: 31/12/2023

Job description

We are looking for a 12 hour keyholder at The Fragrance Shop, Must be 18+.

Responsibilities/ Objectives:

  • When dealing with customers, maintain a professional, friendly and enthusiastic manner at all times.
  • Opening and closing of the shop.
  • Cash handling
  • Working with deliveries
  • Present and display product correctly making full use of all equipment and point of sale materials provided, following guidelines.
  • Become familiar with The Fragrance Shop’s products to ensure that the correct product information is given to the customer.
  • Ensure all stock is correctly coded, priced with correct point of sale etc.
  • Carry out all procedures to a high standard including till operation, deliveries, soiled and damaged goods etc.
  • Ensure all security procedures are adhered to at all times and respond actively to any breach thereof.
  • Ensure feedback of relevant information is passed on to the Store Manager, including lost sales.
  • After achieving a recognised level of competency in any aspect of the job, train other sales consultants.
  • Ensure that the store is tidy and presentable and conforms with the highest standards of hygiene, cleanliness and health and safety, with particular emphasis to the sales floor.
  • Continue to develop self and role by studying relevant training materials and store information.
  • Carry out any other reasonable tasks as requested by the Store Manager / Assistant Manager, maintaining a co-operative and flexible attitude at all times.

The above is a broad definition of the job responsibilities. It does not take into account of every aspect of the job because of the areas of flexibility, which the job holder may be required to perform.

Job Types: Part-time, Permanent

Part-time hours: 12 per week


  • Employee discount
  • On-site parking
  • Store discount


  • Day shift
  • Holidays
  • Weekend availability

Ability to commute/relocate:

  • The Brunswick Centre, YO11 1UE: reliably commute or plan to relocate before starting work (required)

Please send CV direct to

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