The Fragrance Shop — Assistant Manager

Applications closing date: 31/08/2018

We have an Assistant Managers vacancy come up at The Fragrance shop in Scarborough. The vacancy is for a 24-hour contract. You need to be 100% flexible and be able to work weekdays and weekends and work more hours in peak trading times.

A Snapshot of the Role:

Reporting to the Store Manager, the main objectives of the Assistant Manager is to exceed sales growth and taking accountability for coaching, leading and motivating a team of sales consultants. You will also be responsible for ensuring an outstanding customer service is provided, and to ensure the store is commercially presented at all times. The role additionally includes maintaining operational procedures for a smooth running of the store.

Reporting to: Store Manager

Key Responsibilities:

Ownership of running the store and to deputise the Store Manager.
Develop plans and local initiatives to improve the store’s performance and contribution to the overall company results.
Manage a team of consultants through training, coaching, delegating and empowering them to provide excellent customer service in a welcoming environment.
Take a lead role in resolving complex customer queries.
Encourage training opportunities with employees to promote employee progression
Ensure that all products are presented and displayed to their best advantage, following guidelines.
Actively promote the company and the store in the local shopping centre.
Ensure that all products are correctly coded, priced and processed through the till correctly.
Ability and eagerness to learn by studying relevant training materials, and to share expertise.
Carry out any reasonable tasks as requested by Store Manager, Cluster Manager or Regional Manager.

Perks of the Job:

Competitive rate of pay
Merchandise discount
Exciting store incentives
Training and development programmes
Progression pathways

If you are interested, please send your CV to 027.scarborough@tfsstores.com