Keeping You Safe, FAQ’s

News — Keeping You Safe, FAQ’s


We are working closely with our store and centre team so you can visit with confidence and ensure we continue to look after each other.

Social distancing signage has been placed throughout the Centre as well as queuing signage for some stores. We are asking shoppers to keep left with markers on the floors and staircases to assist and to be patient using stairs, escalators and lifts. If the Centre becomes too busy, we may ask you to wait outside until visitor numbers reduce.

Opening Times

Check Centre Opening Times here

Which stores are open at Brunswick

Keep an eye on our website and social for the latest store information and opening plans

Individual store times vary, please check each store’s page here

Has the cleaning of the centre been increased?

Yes, an enhanced cleaning pattern has been implemented to ensure that the centre is regularly cleaned.

Are the toilets open?

Toilet facilities at the centre are open.

The safety of shoppers, staff, and retailers remains our priority, and we will continue to follow the latest Government guidelines to keep people safe and to support the national efforts to limit the spread of COVID-19. Thank you for your continued patience and understanding.

Public toilets are also available in Scarborough town centre at Market Hall and the Town Hall.

Can I park? 

Our car park will be open.  As with the Centre, we kindly ask that you play your part and respect other people’s space when parking and adhere to the 2-metre rule.
Please only use disabled bays if you are a blue badge holder and family bays if you have young children.

Are there any additional hand sanitiser stations at Brunswick?

Yes, we have installed hand sanitisers at the entrance to the centre. In addition, each store will also have hand sanitisers before you enter.

Is there a limit on the number of people that can be in the centre at one time?

We will closely monitor the number of people in the centre and if we feel the numbers are too high for you to safely social distance, we may temporarily close the entrances to the centre.

Are your coffee shops open?

Esquires Coffee is open for takeaway only at this time. Check out their dedicated page for details. 

Can we use the bins in the centre?

Yes, the bins are still available to use and are being cleaned regularly.

Will there be public seating in the centre?

No. Due to Government regulations on social distancing measures we are currently unable to provide seating on the mall.  We apologise for the inconvenience.

Can I use the lifts?

Please use the lifts individually or with people from the same household only.

Do I need to wear a face mask?

The Government regulations requires all visitors to Brunswick to wear face coverings at all times. Visitors will be required to wear face coverings upon entry to  Brunswick and in all stores and communal areas throughout the centre.

A great deal of effort has gone into making Brunswick a safe place for our staff and customers, so we ask that everyone respects this new rule to ensure we limit the spread of COVID-19 and keep everyone safe.

If you have any questions, please do not hesitate to get in touch.

The Centre plays a huge role in serving our community during these uncertain times and we would like to take this opportunity to thank the work our store colleagues and our Centre team have done, and continue to do, to ensure the Centre remains a clean and safe place to visit.

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